Fidelio Opera V5 – latest Hotel Software System & Introduction to Hotel Reception only 349 LONDON E1


One week training course to learn Fidelio Opera V5 Full Service & standard Hotel Receptionist Procedures, based in London, Liverpool Street E1 for only L349 (discounted rate).

From our Academy in the heart of London city and walking distance to Liverpool Street, you too can now do an amazing course with the market leaders in the industry and learn from the best trainers in London.

If you have tried to apply for jobs in Hotels, you will see that most hotels require their receptionists to have knowledge of a Hotel computer programme, known as (Fidelio) Opera.

We work with over 400 Hotels in UK and abroad and we not only know what Hotels are looking for, we also deliver what we promise.

? Understanding the role of a Hotel Receptionist
? Welcoming Guests
? Introduction to Hotel Accounts
? Reservation Procedures
? Client Complaint Handling
? Sales and Marketing
? Booking Procedures
? Check-In
? Check-Out
? Booking over the phone
? Walk-In
? Traces
? Routings
? Billings ? Guest, Company and Travel Agents
? Rebates
? Paid-Outs
? Currency Exchange

Property Management System is used at the reception area of Hotels to complete procedures such as:

? Check-ins,
? Check-outs,
? Checking for availability,
? Sorting rates,
? Reading rate grids,
? Exchanging foreign currency and many more functions.

In co-operation with leading UK hotel chains, Reception Academy has now created a one week Opera PMS training course. We will make sure that, during this 5 day practical training course, you learn relevant techniques that will, ultimately, help you find rewarding employment in high standard Hotels.

The cost for this 5 Day Intensive Training is only L349 (weekday discounted rate) which includes VAT.

Next Available Dates


14.04.2014 to 18.04.2014 (Mid week course)
12.05.2014 to 16.05.2014 (Mid week course)
16.06.2014 to 20.06.2014 (Mid week course)
14.07.2014 to 18.07.2014 (Mid week course)
11.08.2014 to 15.08.2014 (Mid week course)


26.04.14 to 04.05.14 (Weekend course)

Courses also in:


Dublin 19.05.2014 to 23.05.2014 (Mid week course)
Dublin 08.09.2014 to 12.09.2014 (Mid week course)


Dublin 17.05.14 to 25.05.14 (Weekend course)
Dublin 06.09.14 to 14.09.14 (Weekend course)

For more details please call Jade Fayaz on 02079537796

The course times range from
7.30am – 11.30pm ? 12.00 to 16.00 ? 16.30 to 20.30 Monday – Friday
-4 full hours every day with short tea breaks, making the most out of the training time.

For full details of dates available visit our website

Location: Brick Lane, London

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Feb 26th, 2014 | Posted in Uncategorized