Housekeeper / Cleaner / Laundry Assistant : Wimbledon, London



The Apartment Service is the largest European booking agent for serviced apartments, offering solutions worldwide to clients requiring an efficient cost effective solution to their temporary accommodation requirements. We are looking for an experienced Housekeeper / Cleaner / Laundry Assistant to join our operations team. The provision we offer our guests is second to none & our cleaning service is carried out by a well-trained and motivated team. Therefore, the suitable candidate should have previous experience, be reliable, a hard worker, able to work on their own unsupervised and be a team player. We are looking for a responsible and reliable person who can work on their own initiative. You will be expected fit in with our friendly and relaxed team environment. Your main priority each day will be working in our Housekeeping Team based in Wimbledon, but on occasion you may be asked to help in our Laundry in Chessington. In our Laundry your main duties will consist of washing & ironing linens and other items as required and to sort & check incoming linens. When cleaning on behalf of the Company in our apartments you will assist in achieving the highest standard of domestic cleaning in the apartments and some communal areas. Your place of work will be split between our two locations in Wimbledon & Chessington. You will be expected to travel to different locations each day for work as directed by the Company. The ideal candidate will: For our Housekeeping Team (Housekeeping/Cleaning) • Have experience working as a Housekeeper / Cleaner in a very busy, high profile environment (preferably in a domestic or hotel environment) • Provide a delivery of service that exceeds customer requirements • This is a hands-on position, so you will be used to getting your hands dirty! • Possess a genuine passion for customer service • Want to deliver the finest quality service and experience for all guests • Be driven and focused in delivering first-class standards across every aspect of the operation both front and back of house • Treat the apartments as your own and take pride in your work to ensure 100% guest satisfaction • Be flexible in your approach to work • Be a clear and concise communicator • Be articulate & well presented The successful candidate will take overall responsibility of the housekeeping for our apartments and ensure immaculate standards are adhered to in all areas The position will demand approx. 37.5 hours per week, Monday to Saturday For our Laundry: • Have the ability to sort and check incoming linens. • Check for deep stains and separate linens that will need special attention. • Remove any damaged or unusable linens to the specific area supplied. • Generally have a clear knowledge of the machines and how they operate. • Knowledge of the temperatures required for different load types and the understanding of acceptable load amounts for the machines. • Differentiating between loads for duvets/pillows and loads for flat work. • Understand the use of the products used and to comply at all times with the rules regarding health and safety issues that are shown during training. • Ensure all chemicals are stored according to specific instructions and ensure they are used as per the training provided. • An understanding of how to empty filters on the dryers and the simple tasks that make the everyday running of the machines efficient. • Loading the machines: these should not be overloaded and room for the linens to circulate needs to be considered. • Loading and unloading the dryers: there is





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Jun 25th, 2013 | Posted in Uncategorized
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